Contact us
We are glad you are here. Reach out for product support, bug reports, questions about snow prediction accuracy, feature suggestions, or partnership ideas that help communities plan winter weather more confidently.
Informational tool only
Snow day predictions are estimates for planning and education. They are not official weather warnings, emergency alerts, or school announcements. Always verify conditions with your school district, employer, and trusted meteorological sources before travel or schedule changes.
Support FAQ
Quick answers while you wait for a reply.
How quickly do you respond to support email?
We aim to reply within two business days. Complex forecasting questions may take longer, especially during widespread storms.
Can you change my district’s snow day call?
No. Districts make independent decisions. We can help explain calculator inputs or investigate bugs, but official announcements always take priority.
What details help when reporting a bug?
Include your browser, device, approximate location (city/state is enough), what you expected, and what you saw. Screenshots are welcome.